At kv88, your privacy matters. This page explains exactly what personal information kv88 collects when you use the platform, how that information is used, who it may be shared with, and what rights you have over your own data. If you have questions after reading this policy, contact kv88 support at [email protected].
Six things kv88 wants every Bangladesh player to know about how their data is handled
Every page on kv88 is served over HTTPS with SSL encryption. This means that any data you send to kv88 — including your login credentials, personal details, and payment information — is encrypted in transit and cannot be intercepted by third parties.
kv88 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process your transactions, and improve the kv88 platform experience for Bangladesh players.
When you deposit or withdraw via bKash, Nagad, Rocket, or bank transfer, your payment details are processed through secure channels. kv88 does not store full payment credentials in plain text. Payment processing partners are bound by strict data handling requirements.
kv88 players have the right to access the personal data held about them, request corrections, and in certain circumstances request deletion. If you want to know what data kv88 holds about your account, contact support and the team will respond within a reasonable timeframe.
kv88 uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. kv88 does not use cookies to track your activity on other websites or to build advertising profiles. You can manage cookie settings through your browser.
kv88 retains your personal data only for as long as your account is active or as required to meet legal and regulatory obligations. When data is no longer needed, it is deleted or anonymised. You can request account closure and data deletion by contacting kv88 support.
Complete details on how kv88 handles your personal information
When you register and use the kv88 platform, kv88 collects certain personal information that is necessary to operate your account, process your transactions, and comply with applicable legal requirements. The information kv88 collects falls into two main categories: information you provide directly, and information collected automatically through your use of the platform.
Information you provide directly to kv88:
Information collected automatically when you use kv88:
kv88 uses the personal information it collects for specific, legitimate purposes. kv88 does not use your data for purposes beyond what is described in this privacy policy without first obtaining your consent or being required to do so by law.
| Purpose | Data Used |
|---|---|
| Creating and managing your kv88 account | Phone number, username, password |
| Processing deposits and withdrawals | Payment details, identity verification documents |
| Verifying your identity and age | Government-issued ID, date of birth |
| Detecting and preventing fraud and account abuse | IP address, device data, usage patterns, login history |
| Providing customer support | Support communications, account history |
| Improving the kv88 platform | Anonymised usage data, navigation patterns |
| Sending account-related notifications | Phone number (for SMS alerts where applicable) |
| Complying with legal and regulatory obligations | Identity documents, transaction records |
kv88 does not use your personal data to build advertising profiles or to target you with third-party advertisements. Any communications sent by kv88 are related to your account activity, platform updates, or promotions you have opted into.
kv88 does not sell your personal information to third parties. However, in order to operate the platform and provide services to Bangladesh players, kv88 works with a limited number of trusted third-party service providers. These providers are given access only to the data they need to perform their specific function and are contractually required to handle that data securely and in accordance with this privacy policy.
Third parties kv88 may share data with include:
kv88 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Cookies allow kv88 to keep you logged in between sessions, remember your language and display preferences, and understand how different parts of the platform are being used so that improvements can be made.
Types of cookies used on kv88:
kv88 does not use advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to log in or use certain features of the kv88 platform.
kv88 takes the security of your personal information seriously. The platform uses a combination of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.
While kv88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your kv88 account has been compromised, contact kv88 support immediately so that the account can be secured.
kv88 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable legal and regulatory obligations. The specific retention periods for different categories of data are as follows:
When data is no longer required, kv88 deletes it securely or anonymises it so that it can no longer be linked to an individual. If you close your kv88 account and wish to request deletion of your personal data, contact kv88 support. Note that some data may need to be retained for legal reasons even after an account closure request.
As a kv88 player, you have rights over the personal data that kv88 holds about you. kv88 is committed to honouring these rights and will respond to valid requests within a reasonable timeframe.
You can request a copy of the personal data kv88 holds about your account. Contact support with your request and kv88 will provide the information within a reasonable timeframe.
If any personal data kv88 holds about you is inaccurate or out of date, you have the right to request that it be corrected. Contact kv88 support with the details that need to be updated.
You can request that kv88 delete your personal data. Note that some data may need to be retained for legal or regulatory reasons even after a deletion request is submitted.
In certain circumstances, you can request that kv88 restrict how your personal data is processed while a query or complaint is being investigated.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose to do so.
You have the right to object to certain types of data processing, including processing for direct marketing purposes. Contact kv88 support to submit an objection.
To exercise any of these rights, contact the kv88 support team at [email protected]. kv88 will verify your identity before processing any data request to ensure that your information is not disclosed to an unauthorised party.
The kv88 platform is strictly for users aged 18 and above. kv88 does not knowingly collect personal data from anyone under the age of 18. If kv88 becomes aware that personal data has been collected from a minor, that data will be deleted and the associated account will be closed immediately.
If you are a parent or guardian and believe that a minor has registered on kv88 or provided personal information to kv88, please contact kv88 support at [email protected] immediately. kv88 will investigate and take appropriate action without delay.
kv88 uses age verification measures during the registration process and may request identity documents to confirm that account holders meet the minimum age requirement. These measures are in place to protect minors and to comply with responsible gaming obligations.
kv88 may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to how kv88 handles personal data. When this policy is updated, the revised version will be published on this page with an updated "Last Updated" date at the top.
kv88 recommends that you check this page periodically to stay informed about how your personal data is being handled. If the changes to this policy are significant, kv88 may notify active account holders directly through the platform or via SMS where contact details are available.
Continued use of the kv88 platform after an updated privacy policy has been published constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should stop using kv88 and contact support to arrange account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kv88 has handled your personal information, please get in touch with the kv88 support team. kv88 is committed to responding to all privacy-related queries promptly and transparently.